Outbound Services

Customized Outbound Services enhance the marketing efforts and sales opportunities of credit unions through targeted member-contact campaigns.

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The Customized Outbound Services of Lending Solutions, Inc. allow your credit union to personally contact members by phone to increase loan volume, follow up on loan applications and special promotions, sell new products and recapture business… more cost effectively and with better results when used in conjunction with other marketing channels. Additionally, LSI outbound campaigns are ideal for deepening member relationships by connecting with indirect borrowers to thank them for their business and for mining new business from cross-sale members.

Increased member contact

LSI’s skilled lending-center representatives conduct a call program to specific groups – during the day, in the evenings or on the weekend. LSI professionally manages the program with a carefully orchestrated approach and targeted message. The flexibility and immediacy of outbound campaigns allows for personal interaction with members for quick analysis and shifts in strategy to meet goals.

Loan Capture Programs

LSI has a complete Loan Capture program that has been proven effective for helping credit unions increase their auto loan portfolio by capturing member auto loans that have been financed at competing financial institutions. Through partnerships with the credit bureaus, we can assist in the targeting of the appropriate members for a loan capture campaign. Once the target list is defined, LSI contacts the respective members and communicates the offer (lower rate and lower payment).  For further information, please review our Loan Capture white paper or contact us at 800-937-4249.

Maximum response and revenue

LSI's Customized Outbound Services stimulate member interest in a credit union's products that translates into greater lending activity and income.