Consumer Lending

Your members have immediate needs, and unfortunately, banker's hours don't satisfy those needs in today’s 24/7 environment. LSI’s Consumer Lending Services allows your institution to respond to your members' borrowing needs anytime, anywhere. Whether it's via phone, through the Internet, or at the dealership, your members get personalized service around-the-clock.

We operate transparently, appearing to the member in every way as your credit union. Lending Solutions' highly trained lending professionals represent your institution to instantly originate and process loans, as well as cross sell additional products and services.

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LSI’s Consumer Lending encompasses the following service areas:

• Loan-by-Phone
• E-Lending (Internet Loan Processing)
• Indirect Underwriting
• Outbound Services

Here are a few highlights and benefits of these services:

• 24/7 loan processing and underwriting
• Loan decisions within minutes – takes the member “off the market”
• Automated approvals and customized underwriting
• Wide range of delivery channels
• Seamless, transparent service to consumers
• Personalized, "share-the-moment" sales techniques
• Industry leader in cross-sales performance
• Exclusive Hot Transfer, WebClose, and WebReach programs
• System interfaces and alliances with leading industry providers
• Disaster recovery and business-continuuity program
• Online reporting center
• Full- or part-time outsourcing options